Privacy Policy
Privacy Policy for IBCLC.com
Effective Date: 12/15/2024
At IBCLC.com, we are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information You Provide:
- When you fill out forms, request services, or contact us, we may collect information such as your name, email address, phone number, insurance details, and other relevant information related to breastfeeding support.
- Automatically Collected Information:
- We may collect information about your device, browser type, IP address, pages visited, and other usage details through cookies and analytics tools.
- Health Information:
- If you share health-related details during consultations or when using our services, we treat this as protected health information (PHI) and handle it in compliance with applicable laws.
How We Use Your Information
Your information is used for the following purposes:
- To connect you with an IBCLC or provide breastfeeding-related services.
- To improve our website, services, and user experience.
- To communicate with you about appointments, resources, or relevant updates.
- To comply with legal obligations, including insurance processing and HIPAA compliance.
How We Protect Your Information
We take your privacy seriously and implement appropriate measures to protect your data:
- Secure Data Storage:
- All personal information is stored securely using encryption and other industry-standard practices.
- Access Control:
- Only authorized personnel have access to your personal and health information.
- HIPAA Compliance:
- We comply with HIPAA regulations when handling PHI, ensuring the confidentiality and security of your health information.
Sharing Your Information
We do not sell, rent, or share your personal information with third parties except as necessary to provide our services or as required by law. Examples include:
- With IBCLCs:
- To connect you with a certified lactation consultant.
- With Insurance Providers:
- To process claims and verify coverage.
- Legal Requirements:
- To comply with subpoenas, court orders, or other legal obligations.
Your Rights
You have the following rights regarding your personal and health information:
- Access and Update:
- Request access to or correction of your personal information.
- Opt-Out:
- Choose not to receive certain communications from us.
- Data Deletion:
- Request that we delete your personal information, subject to legal and operational requirements.
To exercise these rights, contact us at [Insert Contact Email].
Cookies and Analytics
We use cookies and analytics tools to improve our website’s functionality and user experience. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: amber@ibclcondemand.com